Symphony Bay - Villa Rhapsody-8 帝琴灣 - 凱琴居-8

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

Carment is very helpful and super responsive. He will keep searching the best apartment for us based on our preferences. Excellent service!

Rosie was a delight to work with. As newcomers to Hong Kong, we appreciated how attentively she listened to our housing needs and presented us with well-matched options. She has a strong understanding of the different areas in the city and remained helpful and responsive to our questions even after we had settled into our new apartment.