Frequently Asked Questions
How do I advertise my property on OKAY.com?
Thank you for choosing OKAY.com to advertise your property. Please visit the List your property page to enter the details of your property. Our customer service team will contact you for further details
I am interested in selling or renting my property. How much does OKAY.com charge to advertise?
Advertising on OKAY.com is free!
Simply Contact Us here and we’ll list your property on our award-winning website once we obtain some basic required information. If possible, our agents can visit your home to take photos which will further improve your chances of finding a buyer or tenant. We only charge a fee if we secure a tenant or purchaser (please see below).
What is the service fee that OKAY.com charges for renting and buying a property?
We charge an industry-standard agency fee, which is 50% of the monthly rental price (payable by both the landlord and tenant) or 1% of the sales price (payable by both the purchaser and vendor).
I am new to Hong Kong and need to find a home. I am not sure where to start. Can an OKAY.com agent contact me?
Yes! Simply visit the Contact Us page send us a brief note describing what you’re looking for and when you’re looking to find a new home. Our team will get in touch with you, typically the same day!
I am interested in buying a home. How does mortgage work in Hong Kong?
Please visit our Mortgage Calculator page for further information.
You can also find dozens of related articles that cover the many other considerations relating to buying (or renting) a home on our website’s Guides section
I have saved some properties by clicking on the heart icon. How do I retrieve them
On the top right corner of any page on our website, click on the icon and select Saved Properties. You can then easily go to your favorite properties anytime, and when you’re ready, Contact Us to view a property or have an agent find you similar properties
What is a Saved Search?
This feature is a great way to keep yourself up to date on properties matching your personal requirements. To start, perform a Property Search and select your requirements by using our filters (budget, location, size, etc). Click on the "Save Search" button. (This feature requires that you have an OKAY.com account) OKAY.com will send you a notification when there is a property matching your requirements.
I am receiving too many emails. How to I unsubscribe to them?
  • Login to your OKAY.com account
  • Hover over your name which appears on the top right corner
  • Select Alerts
  • From there you can unsubscribe to your alerts or change the frequency of how often you receive update emails.
  • Click Save
How do I delete my OKAY.com account?
We are sorry to hear that you wish to delete your account. If it’s because you’re are receiving too many emails, please refer to the question about how to unsubscribe or reduce the frequency of the updates.
To delete your account please follow the steps below:
  • Login to your OKAY.com account
  • Hover over your name that appears on the top right corner
  • Select Personal Details
  • Select Delete Account
I’ve heard that agents at OKAY.com have great success as real estate professionals and I’m interested in joining OKAY.com. How do I apply
Please visit our Careers page to learn more about joining OKAY.com!
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