Park Towers-2 柏景臺-2

We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.

We contacted Jayde based on a referral from one of her previous clients. My husband and I had just relocated to Hong Kong from Australia, and were not familiar with the property market. Jayde went above and beyond to not only educate us and share her insider persepctive as a Hong Kong local, but also to help us navigate the relocation process in general. From our first interaction, we had full trust in Jayde. Not only does she have amazing knowledge of the market, she has great instincts and we were happy with each property she put forward. The apartment we ultimately fell in love with and are now inhabiting was one that we almost didn't view, were it not for Jayde encouraging us to see the potential. We would not hesitate to recommend Jayde in the future, and if we ever move we will be reaching out for Jayde's help again.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben