La Cite Noble-3 新寶城-3

We didn't really know what we wanted, other than 3-bed and more space, Shirley Suk Yin-li helped us through our changing minds: we started in Tin Hau and then settled on Mid-Levels and then, after seeing dozens of places, had a new idea: Kowloon Tong. Shirley stayed with us all the way and showed us some great places all over town (coming with us on MTR as we don't like motor vehicle transport!) and in the end we found the perfect apartment, beyond expectations and a real find. Good job Shirley, thanks for your great efforts, most agents would get frustrated when the client keep changing the budget, the district, the size etc etc. Shirley was also very helpful during the handover process, with utilities and internet and some minor works required. Thanks, okay.com and Shirley, great job, highly recommended.

...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest. The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free. I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.