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Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
After my arrival in Hong Kong it only took us eleven days to find the perfect apartment for me! Before that Heike defined the search criteria with me when I was still in Germany. And gave me a very good overview about the potential living areas. During the visits everything was perfectly organized and I got a lot of additional information like sporting clubs, bars, restaurants… She clearly understood my needs, advised me in a very good way and was able to negotiate a sustainable contract with the landlord. During this whole search process OKAY.com supplied all information with modern and very usable IT tools. To sum it up – everything was well-structured, organized and supported – and I was ensured that Heike will go the extra mile to find my new home! Oh – one thing I forgot! She also introduced me to a local artist – so that I now have some original Hong Kong street art on my walls …
Senior Key Account Manager
I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.