Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Carment Chik
Carment was incredibly helpful from start to finish. He was very responsive, great at communicating regular updates and and pro-active in finding the right property for us and facilitating discussions with the landlord.
We've tried working with other agents before, but Carment was far better than any agent we've worked with. He was very transparent and forthcoming throughout the whole process, including when it came to negotiating the rent and fees with the landlord.
I would highly recommend Carment in the future.
4.9 / 5.0
Mr. Anthony Liu
Dorothy Poon
This is now the third property we've worked on with Dorothy since moving to Hong Kong 5 years ago. Dorothy is excellent. She goes above and beyond to help out her clients. For example, in our last place, she was extremely helpful in coordinating and resolving any issues between us and the landlord over the course of our tenancy. Dorothy is extremely efficient as well, she is always very prompt and clear in her communications, and whenever we need anything, she is always extremely accommodating. Finally, Dorothy is also very nice and pleasant to be around and has a great personality. So all in all, we are extremely happy and grateful for our interactions with Dorothy; she has made house/apartment hunting a relatively stress-free activity for us over the years.
4.9 / 5.0
Mr. Karan Talwar
25 Total Reviews with an Average Rating of 4.1 / 5.0 View All Reviews
FAQ
Where is Carson Mansion located?
Carson Mansion, 117-121 King's Road / 170-174 Electric Road, Fortress Hill, Hong Kong