15 Gough Hill Road 歌賦山道15號

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We had only 2 days to find our new house in Hong Kong. Andrea quickly understood what we were looking for. She selected only houses which matched with our criteria. Andrea is super professional, everything was prepared, no waste of time and we did it! We found the perfect match thanks to Andrea. Cherry on the cake, when we moved in, we found a bottle of champagne with a lovely message from Andrea. « Home is not a place, it’s a feeling » and it’s true!

Sonam supported her clients well. She’s quick thinking and acts fast to make sure opportunities aren’t lost. She’s very detail oriented and follows up well.