Villa Verde - Block A 環翠園 - A座

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

She was professional and it was very candid and was not too salesy like most estate agents. Most agents would give up after showing 4 or five options. She worked hard to continue to find best options for us and ultimately we found a place we like. She was patient and I would highly recommend her to anyone else looking.

Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.