Mei Sun Lau-B 美新樓-B

Flo was assigned to assist my family and me in finding a new home in Hong Kong. As I was coming from the US I had a lot of questions and needs in order to ensure my family would be comfortable and happy. Flo went above and beyond, showing me a wide variety of options over the span of two trips to Hong Kong. She never hesitated, never said no, spent whatever time was necessary and provided lots of local anecdotes and information in the process. She even bonded with my 8 year old boy and gave us a tour of the flower and bird markets in Mong Kok! In summary, we are now happily ensconced in a new flat and Flo made it all possible, right down to setting up our utilities. We couldn’t have asked for a better initial contact in Hong Kong.

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).

Shere was highly professional and extremely helpful at every step of the application and rental process, and went out of her way to fit in with my schedule. Could I also add that my experience with other OKAY.com agents has also been extremely positive.