I love Carole! This is the second time she has helped me find a new apartment, and I always refer her to any of my friends looking. She's an excellent negotiator with rent. Always accommodating and great customer service!
5 / 5.0
I have been looking for an apartment for a while. Having recently moved to Hong Kong, it was important to find a place that worked well. Jayde was pretty quick to put options in front of me, within a month I was moved into my new apartment in CWB and she managed to negotiate significantly on the price.
4.6 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.