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Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
Senior Consultant
4.9 / 5.0
劉曉雪
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I am satisfied with the professional service provided by Shirley Li of OKAY.com. She is very efficient, patient and helpful. She helped me find a good tenant and hit reasonable price. I will definitely refer her to my friends and contact her again if I have property for lease or sale.
Consultant
4.9 / 5.0
李淑嫻
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Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home. She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time. I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)
Consultant
4.7 / 5.0
李淑嫻
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She was extremely helpful and friendly through the process.
Senior Consultant
4.8 / 5.0
Stephanie van Eybergen
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Anna was great! Very knowledgeable and personal. It was a great experience.
Consultant
4.8 / 5.0
Anna Cholewka
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Nicole really listened to what I was searching for and came up with options that met my criteria
Consultant
4.9 / 5.0
Nicole Davies
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Professional. On the ball. Responsive. Follows up. Understands our needs and provides advice. Does the extra mile.
Consultant
4.7 / 5.0
Benjamin Lai
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She is extremely nice.
Consultant
4.9 / 5.0
Yohanita Tajuddin (Sayaka)
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Tommy was amazing. He clearly understood what we were looking for so didn’t waste our time showing us apartments that didn’t fit our criteria.He actively looked for alternatives when the initial apartment didn’t work for us and quickly found us our new home. Thanks Tommy.
Consultant
4.5 / 5.0
Tommy Kwan
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She made the whole move very easy and stress free. Especially dealing with the Landlord, negotiating some extras for me and the transfer of utilities.
Consultant
4.6 / 5.0
Melanie Pilz
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