I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Helena Lau
Helena understands my needs and is always well-prepared. She is also very responsive and reliable. She helped me negotiate aggressively on the rental price and also the terms to make sure my benefits are maximised. I highly recommend Helena if you are looking for an apartment in Hong Kong.
5 / 5.0
Yew O
Cindy Li
Cindy really went out of her way to make sure we got the accommodation we wanted. She certainly went way beyond the call of duty on so many fronts and was exceptionally helpful, thoughtful and professional. She has been an absolute star!!
4.8 / 5.0
Ms. Leigh DILLINGHAM
25 Total Reviews with an Average Rating of 4.6 / 5.0 View All Reviews
FAQ
Where is The Aura located?
The Aura, 146 Waterloo Road, Kowloon Tong, Hong Kong