Phoenix Court 碧麗閣

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t

Jayde from OKAY.com went out of her way, even in out of office hours, to ensure I found the apartment I was looking for. She was professional, knowledgeable and helpful at all stages of the process. I highly recommend Jayde and OKAY.com if you are looking for a smooth, friendly and efficient service in what can be a bit of a minefield.

Belinda is very professional and approachable. She understands her clients needs and is very helpful in guiding her client through the process. We would definitely consult with Belinda again should the need arise.