I had a great experience working with Dorothy to find an ideal flat. Early on, I explained that I wanted the process to be an efficient one and Dorothy proved to be very diligent. She sent me lists of homes based on my criteria and we saved time by narrowing down property viewings to what were necessary. I also tasked her to look into listings I noticed elsewhere and she always came back with results. That was how we found my new flat. Again, Dorothy was quick to engage the landlord and brokered an agreement in a seamless manner. Her can-do attitude and straightforward approach made flat-hunting a breeze!
4.8 / 5.0
Don represented my interest and was able to make a fair agreement between two parties. He communicated procedures and information well with clarity and gave undivided attention to my concerns and requests. Everything was so smooth and effective! I would definitely recommend Don to others.
4.7 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.