23 Severn Road 施勳道23號

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Very professional but personal and friendly at the same time. Didn’t feel pressure as I have with some other realtors. Went above and beyond to make the whole experience very smooth, and was very understanding about certain situations when we needed help/assistance.

Shirley is a very delicated agent, at our very first viewing elements mall was closed for safety concerns, she persevered for 45 minutes to reach us and to make our appointment on time. After our initial viewing, after carefully noting our preferences, she worked tirelessly to identify suitable properties, all of which were a good fit. Finally, she negotiated long and hard on our behalf to put together deals inside our target price range. I would recommend Shirley to any of my friends looking for her to find the right flat at the right price. Thanks Shirley!