Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
When I was looking for recommendations for an agent with good taste in flats and someone who would only show properties matching my criteria, more than 1 person recommended Jayde. I was not disappointed. Not only did she help me find a flat that I love, but did so within the tight time constraints I had. She was reachable for any questions, was extremely efficient, positive and everything was set up seamlessly. I can't recommend her highly enough!