The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Shirley is a very delicated agent, at our very first viewing elements mall was closed for safety concerns, she persevered for 45 minutes to reach us and to make our appointment on time. After our initial viewing, after carefully noting our preferences, she worked tirelessly to identify suitable properties, all of which were a good fit. Finally, she negotiated long and hard on our behalf to put together deals inside our target price range. I would recommend Shirley to any of my friends looking for her to find the right flat at the right price.
4.6 / 5.0
Dorothy is an extraordinary professional whose absolute focus is client satisfaction. Prior to seeking her guidance, we juggled four agents and their schedules. Dorothy consolidated a listing based on our priorities and our budget. She was direct and wonderfully well humoured in how she guided us to a shortlist. From that shortlist, we settled on a rental property in a very short period.
Her thorough attention to detail meant that liaising with landlords and agents was easy. Dorothy offers an after-sale service that is first class. She is a problem solver who drives a fine bargain with panache. Thank you, Dorothy.