Frankie and Flo both helped us with our search. Flo showed me tons of places, was really efficient and responsive and gave great realistic advice. Once we settled on an apartment we wanted Frankie was an ace at handling all the back and forth and bits and pieces and made the process as painless as possible. She was also super-responsive even working while on holiday and her and Flo removed some furniture for us, truly above and beyond service, super impressed, recommend them both!
4.5 / 5.0
Emma & Byron
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Working with Ruby is always productive and always a pleasure. She quickly understands needs and requirements after a short briefing and then goes into action! She has great market insight and intelligence, and stays in touch with regular updates. I have worked with Ruby on several house/apartment projects and can highly recommend her as a real estate expert in Hong Kong.