Florence is very professional, efficient and has been very helpful. OKAY.com is very lucky to have her as part of their team.
5 / 5.0
Ms. L Chew
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
I had worked with other real estate agents before but Mr. Donald Rae really stood out and impressed me with his organization, punctuality, and efficiency. Don was also very patient. He did not talk too much but was meticulous in trying to look at the problems in the apartment before and after signing the contract. Don tried his best to sort out problems for you. I really like his professionalism.