Great service, professional approach, attention to detail, and extensive knowledge of the local market. I would recommend her to anyone.
4.9 / 5.0
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
My family recently relocated from Sydney to Hong Kong and the thought of finding somewhere to live that suited my needs was daunting. Fortunately, Nicki Perry at OKAY.com was recommended to me by three people in different networks, and after making contact with Nicki, the whole process became a lot easier. Nicki has lived in Hong Kong for 15 years and knows the market extremely well. In particular, and most importantly for us, she understands the needs and expectations of expats and can provide a targeted shortlist very quickly. I could not recommend Nicki more, she is an absolute delight and she goes above and beyond to ensure that you're happy with your decision. Nicki spent two days taking my wife and two (active!) toddlers on apartment inspections and managed to laugh and smile the whole time. Not to mention the time she spent with me showing me around before my family arrived. Nicki is definitely the best in the business.