Villa Oceania-5 海典居-5

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

We were introduced to Chris by a mutual friend and he has delivered everything we had hoped to have when looking for our first apartment in HK. From the first meeting where we outlined our requirements he was diligent and focused in finding the right apartment without wanting us to spend too much time looking at places he knew we wouldn’t like. Chris has been a true professional throughout, always ready with a smile and a good morning. He has worked hard on our behalf and we are grateful to have met him and OKAY.com. We will continue to have him as our partner and recommend both him and OKAY.com to all our friends.

We appreciated her speedy responses and market knowledge of South Side and CWB. She was very peasant to deal with and we appreciated her time. It was a shame that some of the proprieties we were negotiating did not pan out (not for lack of Andrea's or our efforts to persuade landlords). Should we move again Andrea will be our first call.