Telford Gardens-Q 德福花園-Q

It was my first time searching for an apartment in HK, even before my arrival, I got in touch with Rosa through a colleague’s recommendation. Rosa was able to advise me very well remotely and helped me get to know and better understand the rental market in Hong Kong. Throughout the process, Rosa was consistently exceptionally friendly, patient, helpful, and never pushy. I had a very specific neighborhood in mind, one that has relatively few rental apartments and mostly office buildings, which made the “hunt” quite challenging. However, Rosa managed to find my dream apartment exactly in that neighborhood. She supported and took care of the negotiations, handover, and all bureaucratic steps. That was an immense help for me, allowing me to fully concentrate on my new life in HK. Rosa even helped by letting in the technicians and supervising the apartment in my place. I’m more than impressed by Rosa’s professionalism, friendliness, and patience, and I absolutely recommend her 100%.

Jayde really listened to all of our requirements at the outset and requested my feedback after each viewing, which meant we didn't waste time viewing unsuitable properties. She is extremely knowledgeable about the HK rental market and the whole process, from consultation to signing, was extremely efficient and stress-free.

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).