Kingswood Villas - Phase 3 Chestwood Court-3 嘉湖山莊3期 - 翠湖居-3

My wife and I used Sonam as our real estate agent for a rental apartment in October 2022. She was referred to us by a friend who had previously used Sonam. We were moving after 15 years in Estoril Court and also downsizing. We used more than one agent, but Sonam was the most responsive and showed us the best apartments in Central Mid-levels that met our requirements. Sonam seemed to know the landlord well and have his trust, and she helped us achieve terms that met our parameters. Apart from selecting and securing the property itself, Sonam was also helpful in recommending or referring third parties like movers to assist in our move. Before, during and after the move, Sonam has remained involved in discussions with the landlord, getting renovations completed by him and helping us with utilities and other related matters. She has acted professionally throughout and we continue to be very satisfied with her performance.

Phenomenal service, forthcoming and truly caring even though we only took up an inexpensive rental flat, she was there every step of the way and did the extra mile whenever opportunity arose like for i stance to let the first furniture delivery in when we were not yet as we were still stick in our old place. she received our delivery in the new flat as we couldn’t make it. she follows up with all parties and her responses are prompt and helpful. really a great experience and we will sure come back to her.

Working with Okay, in particular Ms. Frank, was a very smooth and professional experience.