FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Alexis S Davies
We had many demands, and a challenging budget [when we moved house last year]. [Alexis] was patient and always pleasant and patient in her dealings with us. Very quickly she understood our profile and only showed us properties suitable for us – might seem simple, but having used several other agents previously, having someone who understands and hears your requests is such a relief. Once decided, Alexis ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!
5 / 5.0
Helen Doyle
潘慶秋
Dorothy is the perfect service agent, always willing to accommodate our wishes and ideas. Nothing seems too much for her. And the best, she is totally patient and not interested in a quick fix. Perfectly customer oriented.