Lido Garden-4 麗都花園-4

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

It was an incredible pleasure to work through this process with Sonam - she made it go from one that I dreaded, to a process I thoroughly enjoyed. As a result of her dedication, enthusiasm, communication, astuteness with respect to our needs and overall kindness that when my daughter and I finally move to Hong Kong next week we will be able to stay at our new home as soon as we arrive. I can only wholeheartedly recommend her further!

Working with Elle was an outstanding experience. She came well prepared with great options and extensive knowledge, anticipated our concerns, addressed, and suggested alternative solutions and made us feel very well looked after throughout our search. She ensured the process ran smoothly from our initial requests to securing our new home, helping us seamlessly complete all the formalities along the way, remaining accessible and helpful with every aspect of moving into our new home.