Belair Gardens-Fontana Heights (Block F) 富豪花園-Fontana Heights (Block F)

As a single mother moving across continents, finding an apartment in HK worried me the most. However, with the incredible support of Sonam, who worked with us from whilst we were still abroad to the point of moving in, this task resulted in our dream apartment! Sonam worked closely with me first to get a sense of the type of apartment in terms of style, was able to aptly match this with listings that were in our price range. This meant that when I arrived for our initial 3 day visit to find an apartment, everything was set up for viewings. Sonam went even further to help me understand the different areas of the city, both considering my needs as a working mother, but also my daughter's needs. She even went as far as to get the bus schedule of my daughter's school and helped map the different apartments to the routes. Sonam, through her incredible communication helped me navigate all the processes even though I was located On a vastly different time zone!

We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.

Suk Yin (Shirley) was very supportive and patient in finding me the best apartment. I’d provide her with ideas here and there and she always responded back quickly with many options. She’d also prepared booklet for every viewing as well as detailed handover report at the end, which I find to be very nice features the company provides. It was definitely a pleasant experience working with Shirley and OKAY Property. I’d love to refer her/the company to my friends.