I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
陳益屏
Fiona went above and beyond to find us the right place! In the end, after completely changing our mind, nothing was too much to ask. I was impressed to find the service didn't just end at the signature—she helped us set up everything we needed to truly make it home. Thanks Fiona!
5 / 5.0
Nicole Burns
鄧小媚
Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice