I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.

Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us. He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent. When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1. We would certainly recommend Colin to anyone looking for a home in Hong Kong.

There were actually many more accolades I wanted to mention like being such an excellent and unbiased representative for both parties, taking the time out of your busy schedule to check progress and even beautify the place on your own (throwing away trash, flushing the pipes, etc), your objectivity and sage advice etc... but I figured short and sweet is probably more effective for the larger audience :) Definitely look forward to continuing our relationship both in this capacity as well as if/when my other unit in the Mid-levels becomes available again.