Yoho Midtown 新時代中城2期

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Cathrin is the best agent that we’ve worked with in HK! She was so patient with us (we took a long time to decide due to a European break for a few months). She really made an effort in finding us the perfect property. I was unable to view so she took my husband round and kept me up to date by sending me videos of all properties. She’s very knowledgable of the DB area and even post moving in she has been an enourmous help - making sure we are settled and setting us up with all of the DB apps and groups. I’d recommend to anyone moving to get in touch with Cathrin!

Very professional, well versed on the background of every area and property viewed, selected properties that matched our criteria and Andrea has endless patience with undecided clients. She does not use pressure tactics to force a sale, which is a rare plus and she is always available on her phone.