The Grampian

Heike has done excellent work in helping me rent out my Hong Kong property. She is highly responsive, consistently cooperative, and offers honest and helpful guidance, effectively bridging the communication between tenant and landlord to ensure both parties are satisfied. Her standout strength is her clear and practical communication—she quickly understands the issues and provides sensible, easy-to-execute recommendations. Along with her strong market knowledge and negotiation skills, she brings a sense of humor that smooths the process even in challenging discussions. Having worked with Heike for several years, I can confidently say she always meets expectations with professionalism, dedication, and high standards. It’s a pleasure to work with someone who works so hard and delivers consistently outstanding results.

We first contacted OKAY.com in June 2016 as soon as we knew we were moving to Discovery Bay from abroad. With Nina’s understanding of our wants, needs and concerns the whole house hunting experience in a foreign place couldn’t have been smoother or more stress free. Every doubt, paperwork, law and other local bureaucracies were explained to us promptly. Without Nina's commitment, professionalism, dedication, efficiency and DB knowledge we wouldn’t have found the perfect home for our family. We cannot thank her enough and I will always recommend Nina and OKAY.com to family and friends.

She is extremely nice.