The Austin

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

I have really appreciated your professionalism, your time, and your kindness during this whole adventure of finding a place to live. Your ongoing care and support after signing the lease agreement helped me turn this new apartment into ‘my new home’. Thank you very much.

Shirley is very helpful and effective. I contacted three agents and she was the first to respond and the first to arrange viewing. She provided a lot impartial advice and has been very patient. We thank her very much for her efforts and finding the most satisfactory new place for us in a very short time.