Excellent customer service, responsiveness and professionalism. It’s also why I recommend him to friends here in HK.
4.9 / 5.0
Ms. Esther SPRAGUE
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
Ludivine was excellent to work with and extremely helpful and responsive. She listened to my requirements for an apartment and followed up on our requests to see flats we saw online. She did not waste time on unsuitable ones. She was always available to respond to WhatsApp messages and replied promptly. Her feedback was honest and realistic and most importantly, I never felt pressured to take whatever came along, unlike experiences we have had with other agents over the past 19 years I have been in Hong Kong. I would certainly use her again and recommend her to other friends or colleagues looking for a real estate agent.