Kingswood Villas - Phase 3 Chestwood Court 嘉湖山莊3期 - 翠湖居

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I have really appreciated your professionalism, your time, and your kindness during this whole adventure of finding a place to live. Your ongoing care and support after signing the lease agreement helped me turn this new apartment into ‘my new home’. Thank you very much.

He understood what we wanted, not just sell any old place. He was proactive in making a recommendation to us and helped us identify a flat early before others saw it. He liaised well with the landlord. He is friendly and no nonsense.