Jade Court 翠華閣

Her knowledge, understanding of the HK market, experience, empathy for new arrivals and understanding of the customers needs. True Professionalism!

Sayaka found us our apartment at 2A Tagus Residences. I have to say it was by far the best experience both myself and my girlfriend have had when looking for apartments. She really went out of her way to meet our changing and demanding requirements! She was fantastic from start to finish by making everything hassle free and easy. The apartment she found us is wonderful and we’re incredibly happy there. We really appreciated what she did for us.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben