The professionalism of Teresa is outstanding.
She was very prompt in location the unit according to the expectations provided. All units presented were of high quality.
Teresa was very keen in building relationship with me. She had remarkable people's skill and listened very well. Her ability in communication and understanding is exceptional. She made me feeling right at home during all viewings. I was comfortable in asking questions and discussing with her about my concerns of the units and rental. Most of all, I had never felt being pressured to make decisions.
Besides, Teresa was very good in doing follow ups. During then, she still never pressured me for decisions but exhibiting patience, kindness and poise.
I enjoy very much working with Teresa. Most definitely, I will recommend OKay.com and especially Teresa to my friends.
4.6 / 5.0
Ms. Ruby Cheung
Helena was extremely helpful and responsive. She worked hard to fully understand our needs and tailor the viewings accordingly, so we didn't waste any time looking at unsuitable properties. Although we eventually decided to renew our current tenancy, Helena's advice was invaluable in helping us better understand the market. We would highly recommend her!
4.5 / 5.0
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t