Greenville 翠怡閣

Excellent customer service, responsiveness and professionalism. It’s also why I recommend him to friends here in HK.

After our tenant moved out of our Pok Fu Lam flat at short notice, we were in desperate need to make a decision – sell or rent. We sought the assistance of Rosie McCann, who guided as through the process, taking into account market sentiment and irrefutable residential property data. It was clear that renting was the sensible option. Working with Rosie was seamless as she took photos for Okay.com, coordinated necessary maintenance and shortlisted tenants. We had a tenant and a contract confirmed in less than 2 months. It was a huge relief. My wife Bernice and I would strongly recommend Rosie to any prospective tenant or landlord.

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.