Diamond Mansion 鑽石大樓

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home. She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time. I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)

Andrea is awesome! She listened to what I was looking for, she got to know me as a person in order to find the right place for me. One thing I most appreciated about Andrea was her honesty, she wasn't just trying to find me any old place, I could tell that it was genuine and that she cared. When it came to submitting an offer, signing a lease and organizing everything for the handover and utilities, it all went so smoothly. She was on top of everything which really helped with my moving process, as I didn't really have to worry about anything. I've worked with other agents before, including ones at OKAY and Andrea is someone I would choose first to work with again and recommend to others. Thanks so much!!