Beverly House 碧麗苑

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

It has been a very pleasant experience working with Miss Shirley Li in finding a rental. Miss Li is an experienced, friendly and honest realtor. Once she identified our needs and interests, she offered many appropriate sites for viewing. During our viewing of properties, she offered much valuable and honest opinion for our consideration. Miss Li is quick in responding to our messages and calls which we deeply appreciated. As this is the first time we rent from a big corporate, the legal procedure was complicated, Miss Li was able to understand our feelings and offered support along the way. Moving is such a dreadful process, but with Miss Li’s great help, the stress has been lightened, and we are truly grateful for that.

Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.