Belgravia

Flo was fantastic! She took the time to understand all of our expectations and found the best properties to meet those. She was also very candid and coached us through our expectations. By having a more honest set of expectations & requirements, we were able to see opportunities in properties that we would have initially rejected for not meeting ALL of our requirements. In the end, we ended up with an amazing apartment that we are so grateful to have found. Flo is an amazing agent and we've already started recommending her to friends.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?

She’s flexible and always adapts the viewing schedule based on feedback. She never wasted our time to show us apartments she knows we won’t like.