Nina's excellent service and high attention to detail were critical in helping us find our new home in Discovery Bay. She was always very pro-active in contacting us and employing her knowledge and tools - all of which reassured us immensely and confirmed that our best interests were of paramount importance to her. We have no hesitation in recommending Nina for a truly comprehensive and professional service from start to finish - an unfortunately rare commodity these days.
4.7 / 5.0
She was professional and it was very candid and was not too salesy like most estate agents. Most agents would give up after showing 4 or five options. She worked hard to continue to find best options for us and ultimately we found a place we like. She was patient and I would highly recommend her to anyone else looking.
4.7 / 5.0
Mr. Jeff Chan
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!