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I felt so taken care of during our search for a new home in Hong Kong. It was a very stressful move for me, and Heike became a trusted and supportive friend in the process. I felt her warmth and her strength, leaving me feeling confident she had our best interests in mind. She received all of my feedback and suggestions with such grace, and had our backs through the entire process - from looking at properties to signing the contract and more. "Thank you" barely comes close to expressing my heartfelt appreciation for her genuine care, time and energy, but truly THANK YOU. I’m so grateful I found Heike, and will gladly refer her to everyone I know!
4.7 / 5.0
W. O' Brien and C. Tuthill
We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon.
We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes.
Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards.
If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.
4.7 / 5.0
Nicolas and Sarah Salato
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.