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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Molly assisted us in finding our latest apartment. She was punctual, pleasant, patient and easy to reach over the phone. Our ad-hoc request to re-visit the place post viewing was arranged in a timely manner and it was a pleasant experience. Highly recommended.
4.6 / 5.0
I would like to thank Helena Lau who took the time to listen to my requests and take me around many areas to show me properties! I would like to recommend her for her patience and her great help ! Thank you, OKAY.com and Helena.