20-22 South Bay Road 南灣道20-22號

Sonam was a huge resource for us when my husband and I moved back from Singapore earlier this year. We had specific requirements and she worked tirelessly to find us the home we had always been hoping for at La Hacienda on the peak, even negotiating our tenancy agreement with the landlord down to the last degree. She is a fantastic real estate agent who really looks out for her clients, and always brings a positive and pleasant disposition to all of her viewings. She has a really good grasp of the rental market trends, and a long and varied list of landlords that she has worked with in the past which gave us the ability to see the most number of places in the least amount of time before we boarded our flight back to HK! What really surprised us is the level of 'after-market' service that she brings, checking in with us even months later to make sure everything is going smoothly. Would highly recommend her services and cannot speak more highly of her skills in this market!

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good. The rental achieved is a minor element in this mildly euphoric testimonial.