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From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
Jayde from OKAY.com was recommended to us and with her help we were able to obtain a suitable apartment to rent within the first few weeks of arriving in Hong Kong. After listening to our requirements, we were provided with a summary of our potential selections based on Jayde's recommendations and were taken to see each apartment at a time that suited us. The apartment we settled on was not even in our selection but Jayde knew its potential and encouraged us to view. As such we are now happily settling into our new home that is more spacious than we were expecting and in a neighbourhood that has all we need close by.
4.9 / 5.0
We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon.
We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes.
Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards.
If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.