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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Kim was extremely patient and incredibly helpful throughout our home search process. She even went above and beyond the call of her job by letting our little one use the bathroom in her house for an emergency stop! Her knowledge of the area is supreme and she also saved us valuable time by already knowing places extremely well or viewing them ahead of time and providing valuable feedback. We will definitely recommend Kim to any of our friends when they are looking to move - and not just for the Clearwater Bay and Sai Kung area but for places in general. We sincerely thank her for all of her help and time and we look forward to getting in touch with her when we are ready for our next move.
4.8 / 5.0
Client Solutions Director
Ruby T Y Suen
I've worked with Ruby many times and can say in all honesty you won't find a better agent in HK in my opinion. She is highly informed, experienced, organized and effective. So say all my friends who have also worked with her. I think the key is having her accept you as a client because once she does she puts 100 percent into her work for you.