Igloo Residence 意盧小築

Thanks to your company, I have recently leased my apartment at Stanford Villa by your agent Mary Yu on first viewing. I am writing to express my gratitude for her professionalism. Her intelligence, competence, diligence and demeanour make her one of the best property agents I have encountered.

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

We relocated our family from Australia to Hong Kong and Nina and the team at OKAY.com were really helpful in this move. Nina gave us options to choose from and really understood our needs, always helping out in extra ways where possible – all so important when making such a move. My family and I highly recommend contacting Nina and OKAY.com for their support.