Hawthorn Garden 荷塘苑

Fiona is extremely excellent and very responsible. She took care of everything for Agreement including the utilities to the end. She is good at both English and Cantonese so that she could help us solve the issue even during the moving, i.e. we lost the stuff during the moving. We couldn't find it without her help. She is not only very reliable and responsible for her work, but she also has a excellent negotiation skill which makes both landlord and tenant satisfied. We could save time without unnecessary negotiation thanks to you. Beyond that, she did her best to understand our requests and followed up so we could find out the new space earlier than we expected. While others support the basic work for clients like Agreement and utilities, she assisted us to settle down on new home softly and quickly. We really appreciate her help.

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!