Windsor Park - Phase 2 - Block 3 寶栢苑2期 - 3座

With so many ways to find an apartment in Hong Kong it's hard to know where to go and who to trust. From the very beginning I felt that Flo was on my side. She didn't push me until she knew I was ready and only showed me apartments that would actually be suitable. This saved a whole lot of time and stress. The appointments were well organized and after deciding to make an offer, Flo made an agreement with the landlord within an hour. After that everything was so smooth, she set up all the utilities and made sure everything in the apartment was working properly. I couldn't recommend her more highly.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Shirley has been very available throughout the procedure; no matter viewing or Whatsapp at any time (day and evening) during several weeks to answer our questions, and get good deal for my home. She fought for us to get the keys earlier than the expected entry date to facilitate our moving out, and she managed to get HKD 2,000 cleaning fees for us from the landlord. She also helped us to handle the utility bills, which significantly saved our time. I thank Shirley for her time, availability and kindness. It has been a pleasure dealing with such a nice person. I am sure will introduce my friend to Shirley:)