Providence Bay - Phase 3 The Graces-8 天賦海灣3期 - 海鑽-8

Cindy has done a very good and professional job in arranging our rental at Avignon and gave good after-sales service. For example, she instantly arranged a locksmith to come around when we found that an unathorised cleaner had a key to our flat. She arranged a good tour of the Gold Coast area of at least 10 flats, and from that we chose one which we are now in. Cindy also then arranged another tour of flats to buy, which we considered, but will hold off on for now until we find a better value. We would recommend her to friends who want to move to this area. She is easy to get along with and very helpful.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Hi Florence, I am thrilled to have the opportunity to write a testimonial for you, a real estate agent who has exceeded all our expectations. From the very beginning of our journey to sell our combined residential flat in Sai Ying Pun, you have demonstrated efficiency, intelligence, out of the box thinking and great customer service, not only making the entire process of selling our apartment easier but actually facilitating the sale. We were impressed with your ability to secure some amazing marketing exposure for our property. You also demonstrated great legal acumen in selling the two combined units. Despite having previously consulted with two law firms who were unable to find a solution, you were able to identify a legal solution that made the sale possible and saved the buyer from having to pay double stamp duty. Your persistence, creativity, and problem-solving skills are truly commendable. Thanks for a job well done.