Providence Bay - Phase 1-20 天賦海灣1期-20

Super helpful with us finding property since we moved to Hong Kong, always very responsive to us checking current properties and takes the effort to follow up on our requests across OKAY Agency and with landlords. A great agent!

Ning is excellent in understanding your needs and translating them into the perfect apartment. I conveyed my expectations and desires for an apartment and Ning was able to quickly organize a viewing tour. With her wide contacts I received a shortlist of apartments on a link which I could express my preliminary interest. Post which she quickly secured apartment viewing within a couple of days. During each viewing, she provided her impartial comments about the pros and cons of the apartment. It was evident that her goal was to ensure the apartment was a great fit for me. Once I’d decided on the unit she went an extra mile to achieve a fair price as well as sort out the other details such as water and electricity for me. She was a single point of contact that ensured I was able to move in a week from viewing the apartment. If you’re looking for exceptional work ethic, excellent service, and an agent to with your interest at heart then Ning is your answer.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!